Bright Help, independent energy advice Bright Help

I’ve got solar, so why is my power bill still high?

The panels are probably fine and the set-up isn’t. It’s usually the energy plan, the hours things run, or an inverter that wasn’t configured properly, and often you can’t see what the system is doing, because its monitoring was never set up.

The savings normally come from changing settings and plans, rather than from buying something new.

Why working panels can still leave a big bill

Solar saves you the most on the power you use while the sun’s up. What you don’t use goes back to the grid, and that pays very little now: about 1c a kWh on our plan. So a house that sends most of its solar away at midday and buys power back in the evening can still get a big bill, with panels that are working perfectly.

What to check yourself

I’d check four things, in this order.

What ours shows

Our own battery, at home in Torquay, ran for nearly seven weeks before it was set up properly: the meter was counting some of the power from the battery as power we’d bought from the grid. Electricity was costing us between $1 and $3 a day before 23 August 2026, and between 2c and $1 a day after it, with the same panels, the same battery and the same plan.

The panels themselves rarely need anything. I cleaned ours once, out of curiosity, and it made a negligible difference to what they produced.

Julian in a beekeeping suit and veil on the roof of his house in Torquay, with the solar panels behind him, an open beehive beside him and the sea in the distance
We put a beehive on our roof in Torquay last year. The bees are happy, and so are we.

When it is the panels

Sometimes it is the hardware: a fault, a tree that has grown into the afternoon sun, or a system that was always too small for the house. The monitoring is how you tell, which is why it’s the first thing I set up.

Where I come in

I read your bills before I visit. At the house, I go through the inverter’s settings, the timers and the plan as an engineer would: as one system, against how your house actually uses power. If the monitoring isn’t set up, we set it up, so you can see for yourself from then on whether it’s working. In the plan I write you, the changes that cost nothing come first.

The $649 consult also has me help you switch to the best plan while I’m there, and look at your bills again a year later to see whether the savings landed.

More answers.

Start with a free chat.

Ten minutes on the phone, no obligation. Tell me what’s going on at your place and I’ll tell you whether I can help.

Or see what a consult costs